Privacy Policy

1. Introduction

Welcome to Wrespo.ai ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wrespo.ai and use our services.

If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at hello@wrespo.ai or call us at +1-952-314-3814.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Schedule a consultation or appointment
• Fill out contact forms
• Sign up for our services
• Subscribe to our newsletter or communications
• Interact with our AI phone agents

This information may include:

• Name (first and last)
• Email address
• Phone number
• Company name
• Business information
• Service preferences
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address and location data
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website
• Clickstream data

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our services
• To schedule and manage appointments
• To communicate with you about our services
• To send you marketing communications (with your consent)
• To improve our website and services
• To analyze usage patterns and optimize user experience
• To comply with legal obligations
• To protect our rights and prevent fraud
• To respond to your inquiries and provide customer support

4. Third-Party Services

We use the following third-party services that may collect information about you:

4.1 Google Analytics 4 (GA4)

We use Google Analytics to analyze website traffic and usage patterns. Google Analytics uses cookies to collect anonymous information. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

4.2 Meta Pixel (Facebook)

We use Meta Pixel to measure advertising effectiveness and create targeted audiences. This may track your interactions with our website and advertisements.

4.3 HubSpot

We use HubSpot for CRM, marketing automation, and appointment scheduling. Information you provide may be stored in HubSpot's systems. HubSpot's privacy policy can be found at hubspot.com/legal/privacy-policy.

4.4 Vercel Analytics

We use Vercel Analytics for performance monitoring and analytics. Vercel collects anonymous usage data to help us improve website performance.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can manage your cookie preferences using our cookie consent banner or your browser settings.

5.1 Cookie Categories

• Essential Cookies: Required for website functionality (always active)
• Analytics Cookies: Help us understand how visitors use our website (enabled by default)
• Advertising Cookies: Track visitors across websites to display relevant advertisements (requires consent)

5.2 Google Analytics 4 Cookies

We use Google Analytics 4 which sets the following first-party cookies:

These analytics cookies are enabled by default to help us understand how visitors use our site. You can opt-out at any time using our cookie banner or by installing the Google Analytics Opt-out Browser Add-on.

5.3 Google Consent Mode

We implement Google Consent Mode v2 to manage cookie consent. By default:

• Analytics Storage: Enabled by default - allows GA4 cookies for website analytics
• Ad Storage: Disabled by default - requires your consent before advertising cookies are set
• Ad User Data: Disabled by default - requires your consent to send user data to Google for ads
• Ad Personalization: Disabled by default - requires your consent for personalized advertising

You can change your preferences at any time using our cookie consent banner. If you decline cookies, we will disable all non-essential cookies and your choice will be remembered for future visits.

6. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf (e.g., HubSpot, Google, Meta)
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition
• Legal Requirements: When required by law or to protect our rights
• With Your Consent: When you have given us permission to share your information

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

9. Your Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have certain data protection rights:

• Right to Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate information
• Right to Erasure: Request deletion of your personal information
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing of your personal information
• Right to Withdraw Consent: Withdraw consent at any time

10. Your Privacy Rights (CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to Know: Request disclosure of personal information collected
• Right to Delete: Request deletion of personal information
• Right to Opt-Out: Opt-out of the sale of personal information (Note: We do not sell personal information)
• Right to Non-Discrimination: Not be discriminated against for exercising your rights

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By providing your information, you consent to such transfers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

For privacy-related requests, please include "Privacy Request" in the subject line of your email.

15. Do Not Track Signals

We do not currently respond to "Do Not Track" signals from web browsers. However, you can control cookies and tracking through your browser settings and our cookie consent banner.